ESA Tenant Portal

Account Security

Change your own password. If an admin resets it, log in once with the temporary password first.

Current password New password Confirm new password

Tenant Management

Company name Plan Status

ID	Company	Status	Plan	Actions

Portal Users

Operator seats are limited by plan: Starter allows 1 active Operator, Pro allows 3 active Operators.

Email address Name Tenant Role

ID	Email	Tenant	Role	Status	Actions

Mailbox Connection

Connect your own IMAP inbox and SMTP sender. ESA does not provide a shared neutral mailbox.

IMAP host IMAP port IMAP username IMAP password IMAP folder IMAP SSL SMTP host SMTP port SMTP username SMTP password From address From name ACK BCC addresses SMTP STARTTLS SMTP SSL English ACK template

AI API Key (BYOK)

Stored keys are encrypted and never returned in API responses.

Provider Model name API key

Knowledge-base grounded replies require an OpenAI API key for embeddings. If you use only xAI Grok, Claude, or Gemini, ESA can still draft replies, but it will skip KB/RAG retrieval.

Portal Login

Account Security

Tenant Management

Portal Users

Mailbox Connection

AI API Key (BYOK)